Customer Service Team

Our knowledgeable Customer Service team is ready to assist you with questions or inquiries regarding the wide range of products and services available through KCDA. Customer Service Representatives are available from 8:00am – 4:30pm, Monday through Friday, toll-free at 800-422-5019.

Dane Hewitt

Director of Marketing

Joined KCDA on January 13, 2014


Ext. 117

Pennie Britz

Customer Service Lead

Joined KCDA on August 23, 1999


Ext. 120

Etta Smith-Rice

Customer Service Representative

Joined KCDA on October 16, 2007


Ext. 148

Pauline Peterson

Customer Service Representative

Joined KCDA on January 16, 2009


Ext. 128

Wendy Ettel

Website Designer - IWA Member

Joined KCDA on August 9, 1999


Ext. 146

Phone Numbers: 425-251-8115 ~ 800-422-5019

Fax Number: 253-395-5402

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